Better Business Bureau Serving Central & Northwest NC

To promote and foster the highest ethical relationship between businesses and the public through voluntary self-regulation, consumer and business education and service excellence.

How BBBs Help You

As a private, non-profit organization, our purpose is to promote an ethical marketplace. We do so by providing the following information and services to consumers and businesses:

Business Reports: Information on a business’ performance in the marketplace, which can alert you to a history of unanswered or unresolved complaints, law enforcement actions, and advertising violations;
Charity Reports: Information on charities and other soliciting nonprofits that seek public donations;
Dispute Resolution: Help in resolving a complaint against a business, using conciliation, mediation and arbitration services when appropriate; Consumer Information Clearinghouse: Brochures, books, public library videos, and Internet advisories on many important topics to assist consumers and businesses in making wise purchasing decisions; Business Ethics Promotion: Promoting truthful, accurate advertising and selling practices, both online and off-line, by monitoring advertising and seeking appropriate corrections; Fighting Fraud: Alerting consumers and law enforcement agencies about current marketplace scams and frauds.

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